If you are a Parts Perks customer, you authorize CNH Industrial America LLC and its affiliates (“CNH”, “us” or “our”), to exchange information about your account(s) and you, so that you can receive the benefits of the Parts Perks program, and so that CNH can inform you of additional information, offers and opportunities.

• I. PARTS PERKS PROGRAM.

  The CNH Industrial Parts Perks Program (“Program”) is a rewards program offered by CNH Industrial America LLC and its affiliates (“CNH”, “us” or “our”). These Member Agreement Terms & Conditions, as well as all additional policies, terms, and conditions referenced and incorporated throughout, all of which may be amended from time-to-time (collectively, the “Terms”), contain information about the relationship between you and CNH with respect to the Program and apply to you if you enrolled in the Program.

• II. GENERAL.

  By enrolling in, or otherwise participating in, the Program, you acknowledge that you have read, understood and unconditionally accept to be bound by the Terms. CNH reserves the right to modify these Terms, without further notice or compensation to you, and you waive any right to receive specific individual notice of such modifications. Any updates to these Terms will be effective immediately, and your continued membership in the Program constitutes your acceptance to such modifications. These Terms constitute a legally binding agreement between CNH and each individual who enrolls or otherwise participates in the Program. Accordingly, you expressly represent and warrant that you are eligible for the Program (as described below) and will otherwise comply with these Terms.

• III. ELIGIBILITY.

  The Program is only open in the United States (excluding Guam, Puerto Rico, U.S. Virgin Islands and territories) and Canada. You must be at least 18 years of age to be eligible. You must also have a MyCNHStore.com Account. Program membership is available only to natural persons, Farming Entities and Construction Entities. The following are ineligible: dealers, distributors, resellers, non-profit organizations, or governmental agencies and CNH may disqualify any such entity discovered to be in the Program. “Farming Entities” shall mean any sole proprietor, business or corporation engaged in the agricultural industry producing commodity crops. “Construction Entities” shall mean any sole proprietor, business or corporation engaged in the construction industry.

• IV. MEMBERSHIP.

  • a. General.

    • i. Eligible customers who enroll in the Program (referred to herein as “Member(s)” or “Parts Perks Members”) will each be assigned a unique rewards identifier (“Parts Perks Identification Number”) which will be associated with such Member’s membership account (“Parts Perks Account”).

    • ii. Each Member may only have one Parts Perks Account, which may be associated with only one phone number and one email address. Should CNH determine, in its sole discretion, that a Member has created multiple Parts Perks Accounts, CNH may consolidate, deactivate, close, and/or terminate a Member’s Parts Perks Account(s) without notice.

    • iii. Your membership is nontransferable.

    • iv. No purchase is required to become a Member.

  • b. Enrollment.

    • i. Enrollment Channels. Eligible customers may enroll in the Program through MyCNHStore.com.

    • ii. Enrollment Process. At the time of enrollment, you may be requested and/or required to provide certain information, including without limitation, your first and last name, a valid phone number, email address, a valid country code or residential mailing address. You will also be requested and/or required to create a password upon enrollment, and if you belong to a Farming Entity or Construction Entity, provide certain information, including without limitation, the business name, country, business address, and postal code. Failure to provide valid/accurate information may be determined to be a violation of these Terms and subject to termination, closure, and/or deactivation (as set forth below).

    • iii. Parts Perks Identification Number. Upon enrollment into the Program, you will be issued a Parts Perks Identification Number, which will be the Member’s phone number.

• V. PROGRAM FEATURES & BENEFITS.

  • a. Offers and Limited Time Promotions. Members will receive several special offers throughout a twelve (12)-month period. Offers may include, but are not limited to, percent-off and dollar-off coupons. The number and type of offers may vary, and the offers may be personalized based upon your shopping behavior, preferences and interactions with CNH. Offers will include additional details, exclusions and terms. CNH may, in its sole discretion, run special limited time promotions available only to Members.

  • b. Other Benefits. CNH may, in its sole discretion, provide additional Program features and benefits to Members, whether made available for a limited time or on a consistent basis. Members may receive special discounts upon purchase at a CNH dealership or on the CNHI Store.

• VI. PARTS PERKS ACCOUNT ACCESS & MEMBER COMMUNICATIONS.

  You may access your Parts Perks Account and view your membership activity, as well as view the most current Program information and Terms. By enrolling or otherwise participating in the Program, you agree to receive transactional emails and promotional email offer updates from CNH, including, without limitation, emails relating to the Program and/or other CNH promotions, offers, and/or programs. Members may unsubscribe from promotional emails at any time via the unsubscribe link in those emails; provided, however, if you unsubscribe from CNH e-mails, you may no longer receive some Program benefits which are distributed by email. For information about your membership, contact your CNH Participating Dealer.

• VII. PROGRAM MODIFICATION AND TERMINATION.

  The Program, its benefits, and the interpretation/application of its Terms are offered at the sole discretion of CNH. CNH reserves the right to modify the Program and any of the Terms, features or benefits at any time with or without notice to you. The Program has no predetermined termination date and may continue until such time as CNH elects, in its sole discretion, to terminate the Program. In addition, CNH reserves the right, in its sole discretion, to extend additional benefits or promotional offers to certain Members based on purchase activity or volumes and Program participation. CNH reserves the right to add, remove, modify or otherwise change promotional opportunities at any time, in its sole discretion, with or without notice to Members.

• VIII. PARTS PERKS ACCOUNT CLOSURE.

  CNH may, in its sole discretion, terminate, close, and/or deactivate any Parts Perks Account(s) that it deems, in its sole discretion, is inactive. Inactive Parts Perks Accounts may include, without limitation, any Parts Perks Account(s) that have not been used to purchase parts, components or services at an authorized dealership within the preceding twelve (12) consecutive months. Members who independently desire to close their Parts Perks Account may do so by unchecking the checkbox located in the My Parts Perks section under Account Summary within your MyCNHStore.com Account (Login to your MyCNHStore.com Account  Account Summary  My Parts Perks  Uncheck the Terms & Conditions checkbox).

  In addition, CNH may terminate, close, and/or deactivate any Parts Perks Account without notice if, in CNH sole discretion, a Member becomes ineligible at any time and/or if any of these Terms are violated, including, without limitation, if the Parts Perks Account appears to be used for a commercial purpose such as re-sale, the information associated with a Parts Perks Account is invalid/inaccurate (e.g., false name, invalid/inaccurate phone number, email address), and/or if the Parts Perks Account is otherwise associated with abusive or fraudulent activity.

• IX. ADDITIONAL TERMS.

  • a. License. Subject to these Terms, CNH hereby grants you a non-exclusive, non-transferable license (without the right to sublicense) for so long as you participate in the Program and adhere to these Terms, to access, participate in and use the Program services. You agree that you obtain no rights other than the rights and licenses expressly granted herein.

  • b. Entire Agreement. You agree to comply with terms and conditions of this Membership Agreement, as well as the terms and conditions of the following (all of which are referred to as “Terms” in Section II of these Membership Agreement Terms & Conditions): (i) CNH Privacy Notice (referenced below); (ii) CNH Legal Notices available at Legal Notices on CNHiStore.com; and (iii) any and all other policies and rules as set forth in Program materials, either in print or on the Program web site. New Terms may be added and/or existing Terms may be amended from time-to-time. The Terms, as so amended, will be posted on the Program web site, and your continued participation in the Program thereafter will constitute acceptance of all such updated terms.

  • c. Privacy Notice. By enrolling or otherwise participating in the Program, you acknowledge, consent and agree to the collection, use and processing of all personal information collected, used and processed as a member of the Program by CNH and CNH’s affiliates as well as third parties to carry out the Program on CNH or it’s affiliate’s behalf and as otherwise set forth in our Privacy Notice.

  • d. Trademarks. “CNH Industrial”, as well as related product and service names, design marks and slogans, are registered trademarks of CNH or its affiliates.

  • e. ARBITRATION. PLEASE READ THIS PROVISION OF THE AGREEMENT CAREFULLY. UNLESS YOU SEND US THE REJECTION NOTICE DESCRIBED IN THIS PROVISION, OR OTHERWISE FALL UNDER AN EXCEPTION AS DESCRIBED BELOW, THIS PROVISION WILL APPLY TO YOU. THIS SECTION PROVIDES THAT PARTS PERKS DISPUTES MAY BE RESOLVED BY EITHER YOU OR CNH THROUGH BINDING ARBITRATION. ARBITRATION REPLACES THE RIGHT TO GO TO COURT, HAVE A JURY TRIAL OR INITIATE OR PARTICIPATE IN A CLASS ACTION. IN ARBITRATION, DISPUTES ARE RESOLVED BY AN ARBITRATOR, NOT A JUDGE OR JURY. ARBITRATION PROCEDURES CAN BE SIMPLER AND MORE LIMITED THAN IN COURT. THIS ARBITRATION PROVISION IS GOVERNED BY THE FEDERAL ARBITRATION ACT (FAA), AND SHALL BE INTERPRETED IN THE BROADEST WAY THE LAW WILL ALLOW.

• As used in this arbitration provision, a "Parts Perks Dispute" means any claim or controversy between us that in any way arises from or relates to a Member’s participation in the Program, including, without limitation, the receipt of any offer or other Program benefit(s). Parts Perks Disputes will be resolved by binding arbitration, rather than in court, except that a Member may assert claims in small claims court if the Member’s claims qualify. In addition, CNH and Members each retain the right to seek injunctive or other equitable relief in a court of competent jurisdiction to prevent the actual or threatened infringement, misappropriation or violation of a party's copyrights, trademarks, trade secrets, patents, or other intellectual property rights.

• The Federal Arbitration Act and federal arbitration law apply to this agreement to arbitrate Parts Perks Disputes. There is no judge or jury in arbitration and court review of an arbitration award is very limited. The scope of discovery is usually more limited in arbitration than in court. However, an arbitrator can award on an individual basis the same damages and relief as a court (including injunctive and declaratory relief or statutory damages), and must follow these Terms.

• To begin an arbitration proceeding, you must send a letter requesting arbitration and describing your claim to CNH Legal Department, located at: Legal Department, 700 State Street, Racine WI 53404 or we must send a written notice to you at the most current address we have on file for you. The arbitration will be conducted by the American Arbitration Association (AAA) under its rules, including the AAA's Consumer Arbitration Rules. Judgment on the award rendered by the arbitrator may be entered in any court having jurisdiction thereof. The AAA's rules are available at www.adr.org or by calling 1-800-778-7879. Payment of all filing, administration and arbitrator fees will be governed by the AAA's rules. A Member may choose to have the arbitration conducted by telephone, based on written submissions, or in person in the county where you live or at another mutually agreed location.

• CNH and Member each agree that any Parts Perks Dispute resolution proceedings will be conducted only on an individual basis and not in a class, consolidated or representative action. CNH and Member each hereby waive the right to participate in any class action, whether in court or arbitration. If for any reason a claim proceeds in court rather than in arbitration, CNH and Member each waive any right to a jury trial.

• This arbitration provision shall survive changes to these Terms and termination of the Program, Parts Perks Account, and/or the relationship between you and us, including the bankruptcy of any party and any sale of your Parts Perks Account, or amounts owed on your Parts Perks Account, to another person or entity. If any part of this arbitration provision is deemed invalid or unenforceable, the other terms shall remain in force, except that there can be no arbitration of a class or representative claim. This arbitration provision may not be amended, severed or waived, except as provided in these Terms or in a written agreement between you and us.

CNH Industrial America LLC

Privacy Notice

Last modified: March 20, 2024

• 1. INTRODUCTION

  CNH Industrial America LLC, its subsidiaries and affiliates (“Company,” “we,” “our,” or “us”) respect your privacy and are committed to protecting it through our compliance with this privacy notice (the “Privacy Notice”). This Privacy Notice describes the types of Personal Data (as defined below) we may collect, use, maintain, protect, disclose, or otherwise process about you when you use, inquire about, or obtain our products and services and our practices for collecting, using, maintaining, and disclosing that Personal Data.

  This policy applies to information we collect:

  • when you visit one of our independent dealers to learn more about our products and services;

  • when you visit our online store located at https://mycnhistore.com (the “Online Parts Store”);

  • when you purchase equipment, parts, accessories or make any other transaction at one of our independent dealers or through our Online Parts Store;

  • when you get your equipment serviced or seek other maintenance and support for your equipment;

  • when you register for our Parts Perks loyalty program or register to be included on our mailing list; and

  • in email, text, and other electronic messages between you and the Company.

  (Collectively, our “Products and Services”).

  It does not apply to information collected for:

  • employment-related Personal Information collected from our California-based employees, job applicants, contractors, or similar individuals (“Personnel”). Please contact your local human resources department if you are part of our California Personnel and would like additional information about how we process your Personal Information;

  • Personal Information related to any financing or other financial services that you may obtain through CNH Industrial Capital; or

  • Personal Information collected through telematics installed on your equipment;

  • except for our Online Parts Store, any other website operated by the Company or any third party (including our affiliates and subsidiaries); or

  • any third party (including our independent dealers, and their affiliates and subsidiaries), including through any application or content (including advertising) that may link to or be accessible from on or through our Products and Services.

  Please read this Privacy Notice carefully to understand our policies and practices regarding your information and how we will treat it. In some cases you may opt out of our collection and use of Personal Data, but if you do not agree with our policies and practices, your choice is to opt out when this option is provided to you or not to use our Products and Services. By accessing or using our Products and Services, you agree to this Privacy Notice and hereby consent to our collection and use of your Personal Data as described in this Privacy Notice. This Privacy Notice may change from time to time (see Changes to Our Privacy Notice section). Your continued use of our Products and Services after we make changes is deemed to be acceptance of those changes, so please check this Privacy Notice periodically for updates. This Privacy Notice also applies to residents of Puerto Rico. If you are a resident of California, please see the California Privacy Addendum.

• 2. CHILDREN UNDER THE AGE OF 18

  Our Products and Services are not intended for children under 18 years of age. No one under age 18 may provide any information related to their use of the Products and Services. We do not knowingly collect Personal Data from children under 18. If you are under 18, do not use or provide any information related to your use of our Products and Services, including your name, address, telephone number, email address, or any screen name or user name you may use. If we learn we have collected or received Personal Data from a child under 18 without verification of parental consent, we will delete that information. If you believe we might have any information directly from a child under 18, please contact us through the contact information listed below.

• 3. INFORMATION WE COLLECT ABOUT YOU AND HOW WE COLLECT IT

  Throughout this Privacy Notice, the term “Personal Data” means any information that identifies, relates to, describes, references, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with you or a particular device (including any equipment). However, Personal Data does not include any deidentified or aggregated information.

  Generally

  We collect Personal Data from various sources, including:

  • directly from you when you provide it to us;

  • automatically as you interact with our ecommerce website;

  • information that we create about you when you provide us with your Parts Perks number when you make a purchase or otherwise use our Products and Services, including at an independent dealer or through our ecommerce website; and

  • From third parties, for example, our independent dealers.

  Information You Provide to Us

  We collect the following types of Personal Data directly from you when you access or use our Products and Services: real name, alias, postal address, email address, telephone number, username and password, tokenized credit or debit card number or financial information, and any other identifier by which you may be contacted online or offline. In addition, we also collect other types of information that you may provide when you fill out a form or through your correspondence with us.

  We collect Personal Data from you when you use our Products and Services through the following ways:

  • information that you provide by filling in forms on our Online Parts Store. This includes information provided at the time of searching for our Products and Services on the Online Parts Store, registering to use or making a purchase on our Online Parts Store and at the time of registering to participate in our Parts Perks rewards program (which is optional). We may also ask you for information when you report a problem with our Products and Services;

  • if you contact us, records and copies of your correspondence, either in writing, by person, by phone, or electronically, or other means (including email addresses);

  • details of transactions you carry out through our Online Parts Store and of the fulfillment of your orders. You may be required to provide financial information before placing an order through our Online Parts Store; and

  • your search queries on the Online Parts Store.

  Information We Collect Through Automatic Data Collection Technologies

  As you navigate through and interact with our Online Parts Store, we may use automatic data collection technologies to collect certain Personal Data about your interaction with our Online Parts Store, including information about your equipment, browsing actions, and patterns. This includes:

  • details of your visits to our Online Parts Store. This includes: browsing history, search history, traffic data, location data, logs, referring/exit pages, date and time of your visit to our Online Parts Store, error information, clickstream data, and other communication data and the resources that you access, use, or otherwise interact with on the Online Parts Store; and

  • Information about your computer and internet connection, i.e., your IP address, operating system, and browser type.

  The information we collect automatically may include Personal Data or we may maintain it or associate it with Personal Data we collect in other ways or receive from third parties. It helps us to improve our Products and Services and to deliver a better and more personalized service by enabling us to:

  • estimate our audience size and usage patterns;

  • store information about your preferences;

  • customize our Products and Services according to your individual interests;

  • speed up your searches; and

  • recognize you when you return to our Online Parts Store.

  The technologies we use for this automatic data collection may include:

  • Cookies (or browser cookies). A cookie is a small file placed on the hard drive of your computer. Our Online Parts Store may use both session cookies (which expire once you close your browser) and persistent cookies (which stay on your computer until you delete them) to provide you with a more personal and interactive experience on our Online Parts Store. Unless you have adjusted your browser setting so that it will refuse cookies, or used our cookie consent manager to restrict the types of cookies used by the Online Parts Store, our system will issue cookies when you direct your browser to our Online Parts Store. You may refuse all or some non-essential cookies through the use of our cookie consent manager, which you may access by clicking the “Cookies” link at the bottom of our Online Parts Store. You can also set your browser to refuse all or some browser cookies, or to alert you when cookies are being sent. However, if you do not consent to our use of cookies or select this setting, you may be unable to access certain parts of our Online Parts Store. You can find more information about cookies at